Treatment sessions begin and end at the indicated times. Please arrive 15 to 30 minutes prior to your appointment to relax and enjoy a welcome drink before your treatment begins. Gift certificates must be redeemed at Leeu Spa reception before services are rendered. Should it be your first visit to Leeu Spa, we will require you to fill out our spa guest registration form. This form ensures that we tailor the treatment according to your needs.
Please reserve all bookings by dialling +27(0) 21 492 2223 or emailing email@example.com.
When making a spa reservation, kindly advise us of any allergies, health conditions or injuries that could affect the choice of treatment or use of our facilities.
Leeu Spa is open Monday to Sunday from 10h00 to 19h00.
Spa Cancellation and Rescheduling Policy
Treatment times have been reserved for you, therefore kindly let us know at least 24 hours in advance if you would like to reschedule or cancel these. Please note that we will charge you for any sessions not cancelled 24 hours in advance. This also applies to gift certificate holders. The full value of your certificate will be forfeited for giving less than 24 hours’ notice.
Spa Child Policy
Guests between the ages six and 18 requires permission from their parents to book a treatment at the spa. Guests of 12 years and under are not permitted to make use of the gym. Guests between the ages of 12 and 16 may use the facility under adult supervision. Guests under the age of 16 must be accompanied by an adult when using pool facilities.
Spa Payment Policy
We request that a 50% deposit is paid on all spa treatments for groups of six or more at the time of invoicing in order to confirm.
Leeu Spa Disclaimer
Guest/s who use the various treatment facilities and equipment and utilise this facility do so at their own risk. The proprietor, its agent/s and or its employee/s (‘the proprietor’) shall not be held liable for, and the guest/s hereby waive/s and abandon/s any claims of whatever nature, including but not limited to that for theft, injury, loss or damage of whatever nature, against the proprietor, whether arising from the proprietor’s default, negligence or otherwise. The guest/s, in addition to the aforesaid, hereby indemnify the proprietor against any claims which may arise from whatever nature, whether arising from the proprietor’s default, negligence or otherwise. This disclaimer notice is included in this menu, and it is valid and considered as accepted, read and understood by the guest/s.
In line with the South African government, and within the best interest and well-being of our valued guests, loyal staff and the community, we will be closing Leeu Estates, Leeu House and Le Quartier Français, inclusive of the restaurants and guests offerings, until 16th April. This will be reviewed regularly in line with the ever changing situation.
We are in the process of contacting guests with bookings until the 16th April and shall keep everyone updated across our social media platforms and / or email.
We look forward to welcoming you back in the future.
The Leeu Collection Team